WEBSITE CONTENT/ DESIGN UPDATEHidden Field
*Please Note: Website content edit requests have a minimum turnaround time of up to 1 week following submission of all required information below, depending on priority level and type of request.
Provide a screenshot of the area requiring an update if desired:Please upload multiple images in a .zip file. Max file size: 1024kb.
Attach here any copy files, images, links, or other assets that are needed to complete the update:Please upload multiple images in a .zip file. Max file size: 1024kb.
EMAILSHidden Field

EMAIL OVERVIEW

*Please Note: All email requests require a minimum turnaround time of 1 week following complete submission of all required elements below.
What services are you requesting? Please select all that apply:

EMAIL COPY & LINKS

*Please include all content elements (all content, imagery and URL links must be included prior to submission):
Upload image:Please upload multiple images in a .zip file. Max file size: 1024kb.
Upload a document:Please upload multiple images in a .zip file. Max file size: 1024kb.
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add another topic:
Image Upload:
Please upload multiple images in a .zip file. Max file size: 1024kb.

SEND REQUIREMENTS

APPROVALS

*Note: AZDS allows for one single round of edits / revisions prior to deployment, to a single approver only. By opening this ticket, you will be responsible for facilitating any other feedback. Note there is a with a 24-hour business day window for revisions or approval. Any delay in approval will delay target send date.
SEOHidden Field

*Please Note: Quotes and turnaround times for Search Engine Optimization requests vary and are dependent on priority level and type of request.

Please list the property or properties this request applies to, and the associated URLs:

Please upload photos for the listing:Please upload multiple images in a .zip file. Max file size: 1024kb.

Please fill out information for each of the below sections:

Upload signature photo(s):Please upload multiple images in a .zip file. Max file size: 1024kb.
WEBSITE TAGSHidden Field
*Please Note: Cost and turnaround times for Website Tags requests vary and are dependent on priority level and type of request. If applicable, you will receive a detailed quote as well as an estimated timeline following submission of the below information:

Please list the property or properties this request applies to, and their associated URLs:

Please provide information on the specific pages to add tags, and include any specific instructions on placement.

ANALYTICS/DATAHidden Field

*Please Note: Cost and turnaround times for customized analytics requests varies and are dependent on priority level and type of request. You will receive a detailed quote as well as an estimated timeline following submission of the below information:

Please outline the following to obtain a copy or resend of a prior report.
Please attach a past example of the report you are looking to have updated:Please upload multiple images in a .zip file. Max file size: 1024kb.
DIGITAL ADVERTISINGHidden Field
*Please Note: All digital advertising requests require a minimum turnaround time of 1 week following complete submission of all required elements below.
The timing will vary based on level of complexity, as well as trafficking timelines, which vary by channel.

BUDGET:

I would like AZDS to make a recommendation following best practices and subject matter knowledge to reallocate without affecting overall budget:

CAMPAIGN OBJECTIVES

TIMING:

CHANNELS

What channel does this apply to?
(select all that apply)

Metasearch:

Google Ad:

Key Messaging elements:

Social Media Display Ads:

Targeting:

I am open to AZDS recommendations and/or combination of above if audience pool is not large enough:

Key messaging elements:

Please use the attached images, copy, logos, fonts and or creative elements to assemble my ad:Please upload multiple images in a .zip file. Max file size: 1024kb.

Web Display Ads:

Targeting:

I am open to AZDS recommendations and/or combination of above if audience pool is not large enough:

Key Messaging elements:

Please use the attached images, logos, fonts and or creative elements to assemble my ad:Please upload multiple images in a .zip file. Max file size: 1024kb.

Other Advertising Channels:

What channel(s) does this apply to?

Metasearch:

Google Ad:

Key Messaging elements:

Social Media Display Ads:

Targeting:

Key Messaging elements:

Please use the attached images, copy, logos, fonts and or creative elements to assemble my ad:Please upload multiple images in a .zip file. Max file size: 1024kb.

Web Display Ads:

Targeting:

Key Messaging elements:

Please use the attached images, copy, logos, fonts and or creative elements to assemble my ad:Please upload multiple images in a .zip file. Max file size: 1024kb.

Other Advertising Channels:

BOOKING ENGINEHidden Field

*Please Note: Booking Engine request turnaround times vary and are dependent on priority level and type of request.

Upload any relevant screenshots that would be helpful for our investigation:Please upload multiple images in a .zip file. Max file size: 1024kb.

*See links below to common templates for amenity icons, room features, upgrade paths, etc. If this applies to your request, please complete and upload.

Amenity Icon Selections

(up to 4-8 for each room, depending on template)


This is:
  1. Review the list of amenity icon choices here
  2. Complete this template to identify selections (only need to list specific rooms).
Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.
  1. Review the list of amenity icon choices here
  2. Complete this template to identify selections
Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.

Room Feature Selections

(up to 4 for each room)


This is:

Complete this template to identify headlines, copy and pictures.

Note: These do not need to be added for every room type.

Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.

Complete this template to identify headlines, copy and pictures.

Note: These do not need to be added for every room type.

Please upload file:
Please upload multiple images in a .zip file. Max file size: 1024kb.

Upgrades

This is:

Complete this template to identify rooms and their respective update

Note: These do not need to be added for every room type

Please upload file:
Please upload multiple images in a .zip file. Max file size: 1024kb.

Complete this template to identify room upgrade options.

Each room can be mapped to 1 upgrade option.

Feel free to skip the rooms where an upgrade offer would not work/make sense.

Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.

Room Filters 

This is:

Complete this template to identify room filters

Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.

Complete this template to identify room filters

Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.

Virtual Tours

If this does not apply to your request, please select the "Other" option in the query category above.

Complete this template to identify room virtual tours. 

Note: Each room can have 1 virtual tour. These do not need to be added for every room type.

Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.
Confirmation PAGE ADD-ONSHidden Field

Confirmation Page Add-ons

If this does not apply to your request, please select the "Other" option in the query category above.

Complete this template to identify headlines, URL and pictures. 

Please upload file:Please upload multiple images in a .zip file. Max file size: 1024kb.
OTHERHidden Field
Screenshot of area to updatePlease upload multiple images in a .zip file. Max file size: 1024kb.
TROUBLESHOOTINGHidden Field
The RevRaise Booking Engine is designed to be reflective of SynXis content and inventory. Please check settings in SynXis CRS.
Please compare the content to SynXis.
Please upload screenshot:Please upload multiple images in a .zip file. Max file size: 1024kb.

Thank you for reaching out to AZDS Support.

Please upload screenshot:Please upload multiple images in a .zip file. Max file size: 1024kb.
Please clear cache in your dashboard (open a separate ticket if you need a password reset) and refresh the RevRaise Booking Engine in an incognito window.
Please upload screenshot:Please upload multiple images in a .zip file. Max file size: 1024kb.

Thank you for reaching out to AZDS Support.

SynXis-Based updatesHidden Field
Does the issue relate to Dynamic Packages ?
Try these tips for setting up your
Dynamic Packages :
  • Set up as Dynamic Packages (not Static)
  • Choose Enhanced Option (not Basic) 
  • Add packages as general or rate specific 
  • Please select unlimited inventory method
  • Add a season name for each package (it won't be displayed) 
  • Recommend selecting "no end date" to ensure it remains in place
  • Check box that says available upon arrival (to work for 1 night stays)
  • Both floating allowance + available only on arrival night cannot be checked at the same time (Keep "available on arrival") 
If you require further assistance with SynXis questions, please contact Sabre Hospitality Customer Support by clicking here.
NotificationsHidden Field
Upload a screenshot of existing notification.
Please upload multiple images in a .zip file. Max file size: 1024kb.
Add feature(s) to booking engineHidden Field
*Please Note: The priority level for this category - Lower priority. 
Password resetHidden Field
Other please specifyHidden Field
Critical Priority - SYSTEM OUTAGEHidden Field
Critical Priority - SYSTEM OUTAGE
Upload any relevant screenshots that would be helpful for our investigation:Please upload multiple images in a .zip file. Max file size: 1024kb.